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thesmoothound5 Posts: 3 Newbie
29 March 2017 at 9:04PM in
Hi,
I am trying to claim PPI on a GE Capital card I had many years ago. I realise GE Capital is no longer running and that Sanatander have taken them over. I want to make the claim myself but unsure the best address to send a letter to. Also, a template letter would be good as I have used these before for successfully claiming other PPI's. I know there is alot of links on this site for GE Capital but can't seem to find a decent answer for the above questions.
Hopefully someone will be able to help.
Kind regards
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McKneff Posts: 38,857 Forumite
29 March 2017 at 10:15PM
You make a complaint, not a claim fot it being miss sold. And ypu have to furnish proof of this complaint. 0 do you have any proof.
Also how long ago is 'many years '
make the most of it, we are only here for the weekend.
and we will never, ever return. -
Nasqueron Posts: 9,865 Forumite
30 March 2017 at 8:23AM
GE Capital were generally a finance provider e.g. for store cards - they have zero liability for miss-sale unless their agent sold it to you. If you meant you had a store card that GE did the finance for let us know who it was and we can advise who you complain to
Do note if it was a number of years ago they may have deleted the records
Sam Vimes'Boots Theory of Socioeconomic Unfairness:
People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.
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Jonesthemilk Posts: 7 Forumite
4 April 2017 at 11:14AM
My Burtons store card was with GE but I used MSE resolver to determine that I needed to complain to NewDay. They referred it to Santander whom I expect to reject too as they always seem to do.
I have another avenue to pursue though if they do
]mirror[dot]co[dot]uk/money/you-used-store-card-1990s-7114139
replace [dot] with period and use www at start
HTHjtm
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PSW Posts: 46 Forumite
4 April 2017 at 11:48AM
I made my complaint directly to Santander for a Debenhams & House of Fraser store card which I was miss sold in '95.
Both my complaints were upheld and refunded within 6 weeks.
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Bubblebath77 Posts: 1 Newbie
6 April 2017 at 10:22AM
That's great! I had topshop Dorothy Perkins and debenhams and also littlewoods. Successfully got ppi back from banks l. Was it as straight forward?
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good-samaritan Posts: 19 Forumite
16 April 2017 at 8:33AM edited 16 April 2017 at 9:57AM
Things have changed at Santander for Store Card Claims.
If your case contains any of the following reasons for complaint then it should be immediately upheld;
1. You had a pre-existing medical condition. This can be anything for which you were taking medication or being supervised by a doctor. So very common conditions which may not have symptoms when controlled on medication like high blood pressure, asthma, stomach problems, back pain, mental health issues etc. will all qualify if you had them at the time you took the card.
2. You took the PPI after 2002. The price of the PPI increased after 2002 on most cards making it unfairly expensive in the opinion of the FOS.
3. You have good sick pay - more than 6 months full / 6 months half.
4. You had good savings - you had more than 6 months worth of salary in savings.
5. You were working less than 16 hours a week.
6. You were a student / unemployed / retired.
7. You were self employed and took the PPI before 1997.
8. You took the PPI before 1992.If you do have any of these and Santander reject your claim then please post so that I can offer you a suggestion on what to do next.
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[Deleted User] Posts: 26,612 Forumite
16 April 2017 at 8:40AM
good-samaritan wrote: »
If you do have any of these and Santander reject your claim then please post or message me so that I can offer you a suggestion on what to do next.
This sounds like you are touting for business. :eek:
Please post any advice on the public forum, so that others may share or disagree with you.
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Nasqueron Posts: 9,865 Forumite
16 April 2017 at 9:19AM
Moneyineptitude wrote: »
This sounds like you are touting for business. :eek:
Please post any advice on the public forum, so that others may share or disagree with you.
I see this user (sock puppet for RobinHood1) is back, he's previously admitted he works for a CMC and then edited the post, just flag as spam as he's touting
Sam Vimes'Boots Theory of Socioeconomic Unfairness:
People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.
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good-samaritan Posts: 19 Forumite
16 April 2017 at 10:05AM
Oh dear - Nasqueron, the last time you had an exchange with me on here, you made a complete fool of yourself and ended up being slated by other users for your negative and unsubstantiated accusations towards me.
1. Please email a site Moderator and ask them how many PM's I have received or whether I have ever had any commercial benefit from posting on this site. The answers will be zero and none!
2. Please post any piece of technical information that I have posted which is factually incorrect or not in consumers' best interest. If you remember, you made a fool of yourself last time because you did post factually incorrect information that I had to correct by directing you to FCA documentation! -
Nasqueron Posts: 9,865 Forumite
16 April 2017 at 11:54AM
good-samaritan wrote: »
Oh dear - Nasqueron, the last time you had an exchange with me on here, you made a complete fool of yourself and ended up being slated by other users for your negative and unsubstantiated accusations towards me.
1. Please email a site Moderator and ask them how many PM's I have received or whether I have ever had any commercial benefit from posting on this site. The answers will be zero and none!
2. Please post any piece of technical information that I have posted which is factually incorrect or not in consumers' best interest. If you remember, you made a fool of yourself last time because you did post factually incorrect information that I had to correct by directing you to FCA documentation!Hah
Brilliant
You were caught out when you replied to someone responding to one of your posts with your other account by mistake proving you run 2 accounts to sock puppet. You have previously admitted to working for a CMC and you constantly tout for business on here asking people to PM you for help instead of simply posting on here.
You constantly posted misleading information, misunderstood the FCA guidelines you quoted and numerous people with actual financial qualifications proved you wrong
Example posts:
Here you show you don't know the difference between pre- and post-regulation with regards to the FOS / banks and groups like car dealerships AND you wrongly state Lloyds and Black Horse are the same company rather than separate legal entities
https://forums.moneysavingexpert.com/discussion/5432093
Here you show a lack of knowledge of the Plevin case and suggest it can be applied to every PPI case (not only wrong but only applies to rejected cases anyway) and imply it can be used to open old cases (also wrong). You also show a basic lack of understanding of the reason the OP was time barred (the 6 month FOS rule) while you go on about the 3/6 year rules
https://forums.moneysavingexpert.com/discussion/5434754
This is the post where you revealed you run 2 sock puppet accounts and user antrobus also picked up on you touting for business - I also quoted your sock puppet account robin-hood1 where you admitted you work for a CMC and started a new thread offering to help people as a service
https://forums.moneysavingexpert.com/discussion/5432856
Sam Vimes'Boots Theory of Socioeconomic Unfairness:
People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.
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This discussion has been closed.